FAQ2

Write By: adminPublished In: FAQCreated Date: 2016-03-10Hits:1076Comment:0

FAQ  Sample Quick Response

1. Can I order samples to test quality?

   Yes, we recommend to check the sample before order.

   1-2 pcs samples can provide free for each model, shipping time 3-5days via DHL/UPS etc.

 

2. Can not found the models I want, can you send me full e-catalogue?
   Yes. As we have more than 1000 models, can not show all on the website, pls contact us to get the full catalogue.

3. For the trial order, I can not order too many, can you give us a priority in MOQ quantity?

   Yes,for long time cooperation.We will support with every effort. For some models we have material stock with MOQ.

4. For the samples, can I pay you the express freight via Paypal or Western Union?

   Yes, as long as your convenient, we will accept your payment method.

   ......

 

FAQ2: 

 1.Are you a manufacturer?

 Yes, we have been in this sector for nearly 14 years. We produce sheet metal parts,maching parts, hydraulic cylinder hydraulic power unit for    nearly 14 years. 

2.Do your products come with a warranty?

  Yes, we have one year warranty. In this year, if the quality problem we will free repair for you.

3. Can I customize our products from your factory?

 Yes, we can make products according to your requirements. Please kindly send me your specifications and drawings.

4. Can you help me to install or give me advice about what kind of hydraulic 

cylinder or power pack should I use for specific machine?

 Yes, we have three engineers who are always ready to help you. If you do not know what kind of hydraulic power pack/unit or hydraulic cylinders  should be used in your machine, please just contact us, our engineers will help you to design the exact products you need with their expertise.

5. How do you deliver the products?

 --By sea

--By plane

--By couriers. DHL, UPS, TNT and so on.

6. How many days the samples can be finished, And how about the mass production?

 --Generally 5-7days for samples making.

 --The lead time of mass production will depend on quality, production art and so on. Generally 35days.

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